PadPall Albox (Sales & Rentals)

La experiencia fue una pesadilla ya que no se hacen cargo de las averías que tiene el vehículo en el momento de la venta y el trato inhumano ya queno nos dan ningunasolución,en todo momento muy agresivos y muy malas formas.El mayor error de nuestra vida

Una empresa seria y comprometida con la venta de vehículos, el trato fue muy profesional y cuidadosas con la entrega del vehículos.

La recomiendo 100%

Me atendió Tania por su facilidad con los idiomas

Nos vemos pronto con mi futura compra

We started to research car dealerships a year before moving to Spain. We needed to rent a car initially, and the service that PadPall offered to source a car throughout Spain within the renting period was especially attractive. We spoke to Mandy at PadPall for a rental, and a car was waiting for us as soon as we arrived. We then met Justin and discussed our list of requirements that we needed for a car purchase. Justin sourced a car within 2 days and all the preparations and legal checks were completed within a week for us to collect the car. The car was valeted and in show room condition!
We highly recommend PadPall to anyone looking to rent and, or source a vehicle. They are very professional and receptive to their clients needs. Thank you so much Justin and Mandy for making one part of our permanent move to Spain so much easier. Ann & Michael.

PadPall Albox is an excellent car sales and rental business. Great team Mandy for rentals and we have mostly dealt with Justin and Lidia for sales. Bought two cars from PadPall and about to buy our third. Justin is great no hard core pressure sales, he listens to what you need, offers good advice. Easy to deal with , friendly and approachable and if he doesn’t have what you need he will source the car you want. Very good after sales support, responsive to contact and will go out of his way to assist you. Lidia has been fabulous sorting out all the paperwork for sales, ensuring we have all the necessary documents and dealing with the processes for two purchases that were on UK plates. Even when we got grumpy with the waiting for plates on a previous purchase Justin and Lidia were patient and supportive throughout. Hence we went back to them when we needed another car. Rented a car recently and found it to be a smooth straight forward process, hassle free with Mandy’s friendly approach and prompt confirmation of booking via email. Would highly recommend PadPall for sales and rental. Great team 👍

Wir haben für 5 Tage ein Auto gemietet.
Der Service war sehr gut und unkompliziert.
Die Mitarbeiter sind sehr nett und wir würden jederzeit hier nocheinmal ein Auto mieten.
Der Preis war Pro Tag 25€ und 200 km frei.
Das ist ein sehr guter Preis.
Danke nochmals bis zum nächsten Mal

I dealt with Justin from the start, very good communication, he found us the car we wanted, we didn't give him much time but he came through. Our car was there for us the day we landed, I am extremely grateful to Justin and his team and would highly recommend PadPal.

After moving to Albox on my own and not knowing anyone in the area I needed to buy a car quickly to save on renting. Not only did Justin at PadPall arrange a rental for me until he could source a car, he sourced the exact car I wanted for the exact price and spec and I took delivery in 2 weeks. Justin and Padpal’s service has been exceptional, explaining everything in detail, arranging everything to purchase the car and responsive to all my queries - highly recommend their service!

I came across PayPall cars while researching buying a car for our move to Spain. Although they did not have the car in stock I was looking for, I contacted them to enquire if they could source it. I was very specific about the make, model, mileage and age of the car.
Not only did they meet all the criteria but managed to find me a better deal, exceeding my expectations. Justin, personally fully inspected the cars, took them for a test drive and then provided me with feedback and pictures. It was a very personal service, I was kept informed at every stage of the process and any issues were dealt with immediately. This alleviated any stress as I was still in the UK.
They took all the strain and hassle out of finding the car for us as well as seeking out insurance and sorting all the registration paperwork, they even had the car waiting for us at the airport. We stepped off the plane, into the car and set off for our new life in the sun.

I had an issue with the car not long after I took ownership, which was of my own doing. Justin stepped in and helped me get the issue sorted.

I couldn’t recommend Padpall Cars highly enough.
Thank you to Justin, Lidia and the team at Padpall cars for making a stressful move much less stressful!

Vele misverstanden bij het huren van een auto. We hebben 175 € betaald e hebben er a dag kunnen mee rijden omdat er 3 maal een verkeerde sleutel was . We konden nergens naartoe omdat de deuren niet konden sluiten .
Maar helaas, zij hadden en hebben gelijk en wij zijn de slechterikken .
Nochtans gaf de blonde mevrouw wel toe dat de mekanieker gezegd had dat de sleutel werkte. ........
We waren nochtans van plan om de rode Volvo aan te kopen .
Lieve mensen , je kan niet altijd gelijk hebben !

Jammer.

Och my God ! Madre Mía.

I was in the process of moving to Spain from the US, I reached out to Justine to find me a car! Justin at PadPall was incredible! All of our communication and business was done long distance! He helped me with impeccable service, including honest and professional communication, quality support and experienced action! From finding me my ULTIMATE dream car in Spain, (EXACTLY what I was hoping to find!!) setting up registration, title, installing a roof rack, helping me acquire car insurance AND delivering my car to the airport to me ready to drive when I arrived 6 months later to Spain ! Flawless service, communication and integrity! You will be in excellent hands with PadPall and if you get to work with Justin, he is quite a gem!!! Thank you!!

Thanks Justin for sourcing my car, very happy with it and with all your help.😁

We used Padpal to purchase a car and sell our car at the same time. The car we purchased has a couple of minor faults and was rectified immediately when we returned it, Justin even gave us a courtesy car free of charge. It took Padpal around six weeks to sell our car, the money was transferred within 24 hours into our bank.
We would highly recommend this company either to purchase or sell your vehicle, we would definitely go back for another vehicle when the time comes to part ex.
Justin and Lidia made us feel comfortable and relaxed throughout the whole process, all paperwork and transfers on both vehicles were completed Lidia.
Thank you so much
Stuart n Karen
Pet's Love Us, Albox

I was desperate for a diesel car as the itv on my old car ran out within weeks. I was told that if I came back a week later they would have a diesel car in within my budget. When I returned I was told that car was permanently off the road and was that they had a cheaper petrol car available. I stupidly didn't check it over or ask for a test drive because I had been violently raped by a guest weeks earlier and at the time would have jumped off a cliff if I had been asked to. I bought the car and the third time I drove it within the space of 5 minutes the oil light came on, the speed dropped to 50km an hour and then smoke started coming out of the engine. Naturally I pulled over and called the breakdown service. Fortunately the traffic police turned up and asked why I had pulled over on the auto via and were able to give the breakdown service my location and arrange to get me home and for the breakdown service to take my car to padpal the next day when they reopened. Padpal said that the car needed a new engine and that this would take 2 days to fit. It actually took a month and they had the nerve to ask me for another 250 euros as the new engine had cost more than they had expected. I refused to pay this as since buying the car I had been told by at least 10 different people that padpal were well known crooks plus my solicitor had advised me to file a denuncia against them. The car they sold me cost the same as my old diesel car had done 7 years ago. My old car had done less kilometers and came with a years warranty. When I finally picked up the car from padpal they told me to return in a few days to report any problems with it. When I did this they told me to get the problems fixed at my expense and walked away. The new engine beeps every 15 to 120 seconds, the tracking is out, one windscreen wiper is so old no reputable itv station would have passed it, there is a dent at the back which padpal say I must have caused, which of course I didn't, one of the door rattles. They said that the engine blew up due to me overdriveing the car but I had only driven it to the supermarket twice which is minutes away. During the month they took to fit a new engine I had to cancel 4 hospital appointments in Almeria because I have tumors on my liver, Parkinson disease, digestive problems and a tumor on my pituitary gland. There is no way I could have overdriven the car, as they claim and had I known what I now know about their reputation as being crooks, there is no way that I would have considered buying a car from them. I intend to take legal action against them and advise everyone to avoid this business as they truly are crooks

Trzy razy korzystałam z ich usług, wypożyczałam pojazdy, zawsze byłam profesjonalnie obsłużona. Raz gdy miałam problem z samochodem ich reakcja była niezwłoczna, jestem bardzo zadowolona i na pewno gdy będę w potrzebie skorzystam ponownie z usług tej firmy. Rzeczowy, uprzejmy i serdeczny kontakt, w tym w języku angielskim, polskim i ukraińskim. Polecam!

We hired a car from Justin when we first arrived in Spain. Very reasonable rates. Then we decided to buy a car. Justin didn't have one in stock but happily drove to Barcelona to source one for me successfully. Justin, Lydia and all the team were very professional and accommodating at all times with any of our requests we have had since. My family have hired cars while on holiday and got same excellent service.I would highly recommend them to anyone. 5*. Well done to all the team at Padpal.

We are extremely grateful to Justin for finding us our car. Justin communicated with us at all times throughout the process.
Justin successfully sourced us a car that met our requirements.
A huge Thankyou Justin.
Louisa & Glyn

I highly recommend Padpall. I use them not for the first time and each time I am even more satisfied. What professionalism! What a team! Perfectly advises you in absolutely every situation. Seriously, service at this level deserves more than five stars. Thank you guys, I hope to see you again soon !

Thanks to Padpall Albox, I was able to order a new car. We are very satisfied. Good contact and were kept informed. We can recommend Padpall for doing business. Many thanks to Justin and Lidia.

I would put lower than one star but I don’t think there is any option for that only bought a car in May 2022 and used it for 10 to 12 days, a thousand kilometres, two tanks of fuel and the head has already gone and a gasket.
Things happen with Cars admittedly but when approached Justin wanted me to pay for the whole lot apart from some of the labour, I too was told that it was a part that was not under warranty, unsurprisingly. The car should be guaranteed for a year The car has gone to another garage now and hopefully will be able to sort the problems out in time.
Time and stress will be Irretrievable but I hope anybody will do due diligence.

With reference to your response below you were not doing the repair for nothing. At the end of the day Justin you know the truth so do I and a review is a review I do have Correspondences between us to the fact I appreciate your response many thanks for your time

Good very genuine people (which you don't often find in the car trade )There cars seem reasonable but only ever a limited stock.. but they will do their upmost to source the vehicle your looking for, I've known them to go all the way to Bilbao to get a car..